Asentrix Systems: Turn-Key, Asset Management Solutions
   Comprehensive, Turn-Key Asset Management Solutions
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Support: Silver Plan


Asentrix Systems provides comprehensive, turn-key asset management solutions including a wide variety of support options.

Silver Support Plan

2 Support Personnel - Two individuals, designated to interface with the Asentrix Systems Support Network.
24 x 7 Online Support Support Personnel may access the Asentrix Systems Support Network online, self-service knowledge base of historical issues, their resolution, and product news.
VSST (Video Support System) - Access to the Asentrix Systems Support Network 24 x 7 video-based, self-service support and training center.
Email/E-Form Support - Support Personnel have email and e-form access to technical support from the Asentrix Systems Support Network, Monday through Friday during normal business hours, ensuring availability during peak processing times.
Electronic Download Support - Support Personnel have access to the Asentrix Systems Support Network electronic download site where software upgrades, releases, and fixes are available immediately upon release.

Asentrix Systems 2005